Turn room videos into clear, structured, and professional documentation

How AI Video Summaries works

Video Summaries are generated from the audio track within your room video. This means the AI listens to what you say and uses that information to create a summary.

Note: Video Summary does not interpret the visuals in the video鈥攕o if you want a summary, you need to describe what you鈥檙e seeing out loud as you record.

Example:

Instead of just recording a video of an affected room, add your expert narrative: 鈥�In the kitchen, there is visible water damage to the lower cabinets and hardwood flooring extending approximately 5 feet out from the fridge and about 8 feet on either side.鈥�

This feature is built specifically for a restoration context, meaning the AI actually understands what you鈥檙e telling it and is able to create an accurate summary in a format that will strengthen your documentation.

Video Summaries capabilities

This feature allows you to automatically generate structured text notes from a recorded video. Speak as you normally would when describing the scene to a coworker鈥敵怨喜淮蜢� AI then transcribes the audio and converts it into a professional summary without manual typing.

• 5-minute videos: Capture room videos up to 5 minutes in length.
• Speak in your language: Videos can be captured in 100+ languages, transcribed, translated, then summarized into either English or French.
• Create a note from the summary: Once the summary is complete, instantly create a room or general note with the video automatically attached.

No language barriers

We know that not everyone is comfortable narrating videos in English. That鈥檚 why video summaries allow the user to record the video in their native language. The AI will transcribe and then translate the video into your choice of an English or French summary.

It鈥檚 a win-win for everyone. Your field crews can record room videos in the language they are most comfortable with, but the notes are professionally summarized in English or French, ready to be included in your 吃瓜不打烊 reports.

Get the most out of Video Summaries

To get the best results, be sure to follow these best practices:

• Speak clearly: Enunciate words and avoid rushing through descriptions.
• Be descriptive: Describe the room you are in and what you see, not just what you鈥檙e doing. Include as much detail as possible.
• Minimize background noise: Record in quieter environments when possible and avoid overlapping conversations.
• Stay relevant: Focus on restoration-related observations and avoid off-topic commentary.
• Review before you use: AI can make mistakes, always review the generated summary carefully before turning it into a note.

Try out Video Summaries now

Video Summaries is the latest tool in the 吃瓜不打烊 AI tool belt to help you document better and faster in the field.

This feature is now live in-app and free to use as part of every 吃瓜不打烊 field documentation subscription. Try it out鈥攖ake a video as you normally would, narrate what you鈥檙e seeing, and generate your summary.

Not yet an 吃瓜不打烊 customer? Start a free trial today and get access to 14 days of the full 吃瓜不打烊 field documentation platform, 吃瓜不打烊 AI features, and 5 free Floor Plans.

Faster, more accurate mitigation scoping is here

What 吃瓜不打烊 Scope brings to the table

Scope as you document

With Scope, field teams can build a detailed scope of work while they鈥檙e already documenting the job. As techs move through rooms, take photos, and record notes, they can also capture the affected materials, assemblies, and work required.

Instead of returning to the office and spending hours dumpster diving for all the information, you can click a button in 吃瓜不打烊 and a scope is created and ready to review in a couple of minutes. This means faster estimate creation and less mental energy drained.

Capture every detail the first time

Missing line items upfront is one of the biggest causes of supplements downstream. When documentation and scoping happen separately, it鈥檚 easy for important details to fall through the cracks.

吃瓜不打烊 Scope keeps everything connected. The scope is built alongside photos, notes, and room documentation so nothing gets lost. Teams can clearly capture what was affected, what work is needed, and the conditions on-site while they鈥檙e standing in the space.

Reduce supplements and rework

Every supplement adds time, headache, and administrative work. When scopes are incomplete or inconsistent, estimates bounce back and forth between contractors, adjusters, and office staff.

By creating a structured scope directly from field documentation, 吃瓜不打烊 Scope helps make sure your estimates start with the right information. That means fewer revisions, faster approvals, and less back-and-forth between teams.

Keep the entire team on the same page

When field teams and office staff work from different information sources, things slow down. 吃瓜不打烊 Scope keeps everyone working from the same source of truth.

Because scope information lives directly inside the job record, office teams can immediately see what was captured in the field. That makes it easier to review the job, finalize estimates, and move forward without chasing techs for clarification.

Built for restorers

Just like the rest of 吃瓜不打烊, Scope is purpose-built for how restoration projects actually happen:

• Scope is captured directly alongside job documentation
• Field teams can build structured scopes while on-site
• Office teams can quickly turn scope data into estimates
• Reduced missed items and costly supplements
• Keeps field documentation and estimating connected

Get started with 吃瓜不打烊 Scope in-app today

Starting March 18th, 吃瓜不打烊 Scope is available to all 吃瓜不打烊 users.

If your team already uses 吃瓜不打烊 for documentation, adding Scope is a natural next step. Your technicians can start capturing structured scopes in the field immediately鈥攈elping your business create faster estimates, stay on the same page across teams, reduce supplements, and keep jobs moving forward.

Master 吃瓜不打烊 Scope: Your questions answered

Get your restoration job data AI-ready

吃瓜不打烊 has been voted听听by restoration contractors two years in a row. Here鈥檚 why:

• Increased Productivity:听Improving job-site efficiency by automating and streamlining documentation workflows听saves restoration businesses up to 8 hours daily听on documentation and reporting, freeing them to focus on critical tasks or taking on additional work.
• Increased Profitability:听Contractors report a 20鈥�40% increase in earnings听thanks to 吃瓜不打烊鈥檚 streamlined documentation and having all of the evidence to write a fully justified estimate.
• Increased Professionalism:听Polished, professional reports build trust with clients and adjusters, keeping everyone in-the-know. Faster, more informed decision making by all parties reduces job cycle times by up to听5 days and cuts payment delays by 84%.

What sets 吃瓜不打烊 apart

吃瓜不打烊 offers a comprehensive suite of tools designed for the modern restoration contractor, ensuring seamless job execution from start to finish 鈥� all at a cost that makes sense:

• Accomplish all field documentation tasks in one app, instead of juggling (and paying for) multiple.
• Efficient data capture with automatic syncing to ensure real-time updates across all devices & team members, reducing errors & delays.
• Instantly generate detailed, professional reports that communicate the story of a job with indisputable facts.
• Offline mode and built-in failsafes that ensure important data is captured and never lost, no matter the job-site conditions.
• Concurrent collaboration with multiple users working and on a job in real-time to get the documentation done faster, and move the project along.

By choosing 吃瓜不打烊, you can expect increased operational efficiency, and greater profitability鈥攁 true win-win!

Tailored solutions for every restoration business

Choosing the best restoration software depends on your specific needs and goals. Whether you鈥檙e a well-established restoration company or just getting started in the business, 吃瓜不打烊 adapts to meet your needs. 吃瓜不打烊 is hands-down the easiest-to-use restoration software for restoration teams. Our solutions are designed to enhance productivity and simplify your documentation processes, consistently delivering high ROI for businesses of all sizes.

Beyond documentation

吃瓜不打烊 is more than just a documentation tool 鈥� it鈥檚 a comprehensive platform that enhances every aspect of your restoration workflow. Your team would have access to all the functionality necessary to complete their day-to-day work, accurately and efficiently. Key features include:

• Mobile-friendly interface for on-the-go field operations
• Photo and video capture for detailed and accurate visual records
• Access to important documents, forms, and contracts from anywhere
• Real-time sync between field and office
• Integration with Xactimate for automatic sketches
• Automatic photo labeling, time-stamping, and organization by room
• Centralized information access
• Detailed drying logs and moisture maps
• Effortless report generation
• Contents management and inventory tracking

And that鈥檚 just the start! Explore more features designed to elevate your operations.

The 吃瓜不打烊 Edge: Ready to transform your business?

It’s time to leave outdated methods behind and streamline your tech stack 鈥� after all, you should only need one solution to get the job done. Discover how 吃瓜不打烊 can drive success for your restoration business.听Book a听demo听today听and see the difference for yourself.

Don鈥檛 let your profits go down the drain 鈥� by including these line items on your mitigation estimates, your property restoration company can easily 鈥宨ncrease their margins!

Certified Restorer, , provided this list of top line items to include when writing your mitigation estimates so you can stop flushing away any extra profits. Start learning and earning more!

1. Safety and site protection

Restorers need to justify PPE usage and for building contaminants, protecting floors and walls is critical for unaffected areas. These items typically carry a +50% margin when applied properly, but contractors miss noting the quantities used and explaining the 鈥渨hy.鈥�

2. Three-step bio-wash 鈥� pressure wash, extraction, and antimicrobial

Many contractors apply this process to the job, but it’s rarely properly charged out and parts of it are sometimes confused with the extraction of the solids.

3. Evaluate, inventory, and pack

Because you are using a digital system to听document contents, even if it is just moving them to an unaffected area, it’s critical. This charge accounts for the box, time, and materials to inventory the contents of the box.

4. Electrical components

Although this is all-encompassing such as alarms, lights, tv outlets, and switch covers, these items are normally not included in the 鈥淲ater Category鈥� and therefore a technician or estimator would have to search other categories to find these items.

5. Drapes and blinds

Doing the work on site can save your staff from having to clean blinds or get wall wear from them baffling against the walls during drying. The removal charges are worth the effort of taking drapes and blinds down and transferring them to a safer location. Don鈥檛 miss charging the $30/blind to detach and reset, or the 20 minutes to clean the blind.

6. Closet shelves

Detaching hardware, shelving units, and shelves is required on many jobs. Failure to document this simple task results in charge outs not being completed properly.

7. Appliances

Detaching hardware, shelving units, and shelves is required on many jobs. Failure to document this simple task results in charge outs not being completed properly.

8. Vanities and cabinets

When you are in the middle of a听water damage claim, it’s imperative that you capture the revenue associated with cabinets and countertops and determine if you are detaching or tearing out. Simple tasks and time allocation, when combined with contents packing is key to getting the cabinetry to an empty state where your techs can work on them.

9. Equipment add-ons

Utilize the add-ons for equipment to improve the drying and increase the rental revenues. Companies are buying more specialized equipment to maximize their return on investment. This can include things like spider boxes and the generator to get power to other parts of the structure, or attachments for air movers to increase airflow under cabinets and into voids

10. Furnace / carpet cleaning

Companies forget the impact a water damage has to the carpets, carpet stain protection, and the finish of the carpet. If the carpet was wet, solid from the base of the carpet wick up the carpet and dry. This provides a dull lackluster look and requires a good cleaning to restore the carpet. Furnace cleaning is also often overlooked, because we forget the impact of aerosolizing the contaminants on the indoor environment. The added dust load to the filters, vents, and HVAC system should be cleaned at the end of the mitigation to prevent cross-contamination. These can add $500 $1,000 to an estimate.

Marketing your restoration business can be simpler than it looks. In this guide, we’re breaking down the essentials: easy-to-follow strategies to get your business noticed and grow your customer base. Whether you’re just starting out or fine-tuning your current approach, we’ve got practical tips that’ll make a real difference.

1. Find what makes your restoration service unique

Understanding what makes your business special is key. It’s not just about being another choice for your customers; it’s about being the go-to choice in their time of need.

Checklist to pinpoint what makes you stand out:

• Chat with your customers, even the ones who weren鈥檛 happy. Their feedback is gold.
• Find out what you do best.
• Make sure your specialized services meet customer needs.
• In all your marketing, don’t forget to spotlight these unique aspects.

Pro tip: Stay on your toes! Regularly update your unique points as you learn more from your customers and as the market evolves.

2. Zero in on the best marketing tactics for your business

Let鈥檚 keep it simple and effective. You don鈥檛 need to do everything; just nail the stuff that really counts.

Checklist for savvy marketing:

• Get to know your customers: Figure out who they need and when they need you the most.
• Choose tactics that hit home: Focus on strategies that matter in emergencies, like local SEO or building strong referral networks.
• Keep tabs on your leads: Always ask new clients how they found you. This tells you what鈥檚 working.
• Quality over quantity: Be awesome at a few key tactics instead of average at many.

Pro tip: Stay flexible and keep tweaking your strategy based on what gets results and feedback.

3. Build a website that wows your customers

Your website is your digital handshake 鈥� it’s how you make a great first impression. Let’s make sure it showcases your services and is super easy for customers to use.

Checklist for a standout restoration business website:

• Find an easy platform for creating and managing your website.
• Talk about your services like you’re explaining them to a friend.
• Define each service you offer (e.g.,听water damage restoration, full service restoration) and why it matters.
• Highlight what sets your services apart.
• Use simple, jargon-free language.
• Show your work: Include before-and-after photos, testimonials, and detailed descriptions of past projects.
• Make getting in touch a no-brainer.

Pro tip: Keep your site fresh and exciting with new content, project snapshots, and the latest rave reviews.

4. Get noticed locally with Google Business Profile

A sharp  can put you on the map 鈥� literally. It’s like your online storefront that guides customers right to your door.

Checklist for maximizing your Google Business Profile:

• Fill out your profile completely: Keep your business info like name, address, and hours spot on.
• Pick the right categories: Choose ones that really describe your restoration services.
• Describe what you do: Use simple words your customers are searching for, like ‘fire damage repair‘.
• Show off with photos: Add great shots of your work, your team, and those amazing before-and-afters.
• Collect those stars: Encourage happy customers to leave reviews and respond to them to show you care.
• Be responsive: Answer customer questions fast through your profile.

Pro tip: Boost customer reviews by sending a thank-you email with a review link after service completion. And make sure to update your profile a couple times a year with fresh content to keep it engaging.

5. Boost trust with customer stories and testimonials

Nothing speaks louder than happy customers sharing their experiences. Let’s make their stories work for your business!

Checklist for using testimonials like a pro:

• Collect those shining reviews: Actively ask for feedback and success stories from your clients.
• Show them off: Feature these stories on your website, social media, and newsletters.
• Highlight certifications and awards: Include any professional recognition or certifications in your marketing.
• Encourage online reviews: Ask clients to leave reviews on Google or Yelp.
• Keep it fresh: Regularly update your content with the latest testimonials.

Pro tip: Boost customer reviews by sending a thank-you email with a review link after service completion. And make sure to update your profile a couple times a year with fresh content to keep it engaging.

6. Make social media work for your restoration business

Social media can be another great tool for local marketing.

Checklist for effective social media use:

• Choose your stage: Pick one or two platforms where your customers hang out.
• Share stuff they鈥檒l love: Post relevant and useful content consistently.
• Engage authentically: Focus on connecting, not just selling.
• Be ready to chat: Respond quickly to any questions or comments.

Pro tip: Use AI as your creative assistant 鈥� it can help you write social media captions, generate social content ideas, or even draft replies to common customer inquiries.

7. Dive into digital advertising for your restoration biz

Ready to give your business a digital boost? Starting with digital ads might feel like a big leap, but here’s how to make it manageable and effective.

Checklist for starting with digital ads:

• Test the waters: Try out platforms like Facebook Ads and Google Ads with a small budget first.
• Track your success: Use a specific webpage to see where your leads are coming from.
• Know your audience: Aim your ads at the right people in the right places.
• Learn as you go: Check out free courses like  to get smarter about your ads.

Pro tip: Feeling swamped? Team up with a digital marketing agency that knows the restoration game inside out. They can take your advertising to the next level.

8. When to think about outsourcing your marketing

There comes a time when handling all your marketing might just be too much. That’s when you might want to get some pros on board.

Checklist for finding the right marketing agency:

• Pin down what you need: Identify where you need the most help.
• Scout for industry-specific agencies: You鈥檒l want one with a strong track record in the restoration space.
• Compare prices and services: Get quotes from a few agencies to see what fits your budget.
• Check their references: Make sure their past clients are happy with their work.
• Read the fine print: Understand every detail before you sign anything.
• Set clear goals: Tell the agency exactly what you’re aiming for.

Pro tip: Clear communication is key 鈥� make sure you and the agency are on the same page about what you want and expect.

Reports are an excellent way to keep customers, adjusters and any other stakeholders informed and on the same page. If your reports are organized, informative, and sent at the right moments throughout the job, this can help to differentiate your property restoration business from the competition. Read on to find out the 3 key reports that every restorer needs.

1. Preliminary Report

The Preliminary Report (also sometimes called the 鈥業nitial鈥� or 鈥�24-hour鈥� report) is the most commonly used report by 吃瓜不打烊 customers. Here鈥檚 what you need to know about it:

• It鈥檚 typically created and shared within the first 12-24 hours of the initial loss. Using 吃瓜不打烊, it can be created from a mobile device while still on site – that鈥檚 why some restorers call it the driveway report
• It includes details like photos, videos, cause of loss, pre-existing damages, scope of work to build the estimate, sketches, and more. With 吃瓜不打烊, the report is automatically created in less than 2 mins, with just a couple of clicks, and is easily shared via email
• The output should be detailed and organized, to get off on the right foot with stakeholders. 吃瓜不打烊鈥檚 reports are designed to look professional and are interactive (photos are clickable/expandable, include date, time, and GPS stamps, videos can be played, and links can be clicked)

Note that other documents, like work authorizations or site safety inspections can be attached to the report as well.

2. Schedule of Loss Report

The Schedule of Loss (SoL) report provides an organized view and visual information of the damaged contents from a claim. This type of report can provide clarity for an adjuster and reduce their admin burden, making you their new favorite contractor!

The SoL is created after gathering information from the contents team(s) about the different items and their dispositions (restorable, non-restorable, etc.)

This report is often a spreadsheet that shows a visual of the items (or links to photos), item details, and the item dispositions.

SoLs make it easy to calculate replacement costs of items and Actual Cash Values (ACVs). With 吃瓜不打烊, replacement cost values are included in this report, and link out to online retailers for easy verification.

3. Drying Report

Drying reports, also called moisture reports (or even Dehumidification and Structural Drying Records, if you want to get fancy with it), are key to understanding the status of a water job and creating a drying plan. Here鈥檚 what you need to know about this type of report:

It should detail your drying plan and show equipment calculations to justify your estimate line items. 吃瓜不打烊鈥檚 water mitigation tool 鈥� Hydro 鈥� has a built-in equipment calculator that adheres to IICRC S500 standards, to help you place the optimal amount of equipment (and get paid for it).

It should contain moisture maps for context of where moisture readings were taken and where equipment has been placed.

It should also show psychrometrics and air readings at different points in the job life cycle, to show drying progress. With 吃瓜不打烊, techs can easily snap a picture of their moisture meter while taking a reading, for extra credibility.

If techs are recording readings using pen and paper, reports can鈥檛 be started until they return to the office with their paper dry logs. If the information is logged with 吃瓜不打烊 Hydro instead, admin teams can get access to this information in real time. This way, they can create and share reports much faster to improve communication with stakeholders.’

Want to learn how to create better quality reports in less time? Book a demo of 吃瓜不打烊 today!