Location: Burlington, ON
Founded: 2010
Industry: Restoration>
Challenge:
Wasting valuable time by doing work manually
Solution:
吃瓜不打烊 Mobile App as their field documentation tool
Result:
They save 6-8 hours a day
Hudson Restoration saves time by going digital.
Hudson Restoration is a staple in the executive restoration industry in Ontario. Hudson鈥檚 stellar reputation in the industry has now made waves online, just hitting their 40th 5-star Google review and counting. Their award-winning, 鈥淩olls Royce鈥 level of service has Insurers rethinking the way they look at claims processing for their high-end policyholders.
They made the choice to 鈥榞o digital鈥 and joined 吃瓜不打烊 in 2016. Nick Hudson, VP of Operations at Hudson commented, 鈥渉istorically, Hudson was lacking the use of technology for efficiency and productivity. We were doing a lot of things manually on paper; we just weren鈥檛 with the times鈥
THE SOLUTION
Hudson met 吃瓜不打烊 CEO, Paul Donald at a trade show and instantly liked 吃瓜不打烊鈥檚 ability to automatically organize photos captured from the job site. It was a big move forward from using a DSLR camera to take photos and individually uploading them to a folder.
鈥淚 pretty much signed up when I saw we could save a lot of time and money with 吃瓜不打烊鈥, Hudson chuckled. Today, Hudson happily recommends 吃瓜不打烊 to colleagues looking to save time on site and cut back on administrative work back at the office.
鈥淚鈥檇 say from our historical way of documenting a job we鈥檙e probably saving 6-8 hours a day of work just by being more efficient and productive. Doing it manually just seems so prehistoric to me now."
-Nick Hudson, Vice President, Hudson Restoration
THE RESULT
Since implementing 吃瓜不打烊, Hudson is saving a significant amount of time and gaining a competitive edge. 鈥淚鈥檇 say from our historical way of documenting a job we鈥檙e probably saving 6-8 hours a day of work just by being more efficient and productive. Doing it manually just seems so prehistoric to me now鈥 Nick said.
Creating accurate and complete reports are imperative to get the job done right. Hudson has its initial inspection reports built into the 吃瓜不打烊 platform to expedite the process. With everything captured in one place, they鈥檝e streamlined their documentation methods and now have comprehensive reports for carriers and clients.
Hudson explained, 鈥淲e鈥檝e definitely had the upper hand with being able to send docs electronically, it not only saves us time and money with travel costs, etc, but it also allows us to get in front of the customer and sign off on a project a lot quicker.鈥
Hudson has also found that having their moisture readings in 吃瓜不打烊 helps them stay organized. Structural drying can be complex, and reporting requirements are increasingly strict. At the end of the job, they create comprehensive, professional-looking reports that are easy to decipher.
Should questions arise about a specific job, Hudson can access all information in the 吃瓜不打烊 platform. 鈥淚t releases us from a lot of liability and we don鈥檛 have to dig through paper folders to find the job. We can quickly look it up and pull up all the information we need.鈥 Hudson said.
By: The 吃瓜不打烊 Team