Product Updates Archives - 吃瓜不打烊 /type/product-updates/ Wed, 15 Apr 2026 13:03:05 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.4 /wp-content/uploads/2026/02/encircle-e.svg Product Updates Archives - 吃瓜不打烊 /type/product-updates/ 32 32 Turn room videos into clear, structured, and professional documentation /resource/turn-videos-into-documentation/ Wed, 15 Apr 2026 13:03:05 +0000 /?p=5921 Turn room videos into clear, structured, and professional documentation Introducing … Continued

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3鈥4 minutes
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Turn room videos into clear, structured, and professional documentation

Introducing Video Summaries, a new feature powered by 吃瓜不打烊 AI, that helps you turn room videos into structured summaries in minutes. Turn the summary into a note to improve the overall clarity and professionalism of your job documentation.

With Video Summaries, you can capture what you鈥檙e seeing in the field and let 吃瓜不打烊 AI work in the background to generate a clear, concise summary鈥攕aving you time while keeping your files accurate and organized.

Following the release of 吃瓜不打烊 Scope, this is the latest tool in the 吃瓜不打烊 AI suite鈥攁nd it鈥檚 free as part of every 吃瓜不打烊 subscription.


How AI Video Summaries works

Video Summaries are generated from the audio track within your room video. This means the AI listens to what you say and uses that information to create a summary.

Note: Video Summary does not interpret the visuals in the video鈥攕o if you want a summary, you need to describe what you鈥檙e seeing out loud as you record.

Example:

Instead of just recording a video of an affected room, add your expert narrative: 鈥In the kitchen, there is visible water damage to the lower cabinets and hardwood flooring extending approximately 5 feet out from the fridge and about 8 feet on either side.

This feature is built specifically for a restoration context, meaning the AI actually understands what you鈥檙e telling it and is able to create an accurate summary in a format that will strengthen your documentation.

Video Summaries capabilities

This feature allows you to automatically generate structured text notes from a recorded video. Speak as you normally would when describing the scene to a coworker鈥敵怨喜淮蜢 AI then transcribes the audio and converts it into a professional summary without manual typing.

  • 5-minute videos: Capture room videos up to 5 minutes in length.
  • Speak in your language: Videos can be captured in 100+ languages, transcribed, translated, then summarized into either English or French.
  • Create a note from the summary: Once the summary is complete, instantly create a room or general note with the video automatically attached.

No language barriers

We know that not everyone is comfortable narrating videos in English. That鈥檚 why video summaries allow the user to record the video in their native language. The AI will transcribe and then translate the video into your choice of an English or French summary.

It鈥檚 a win-win for everyone. Your field crews can record room videos in the language they are most comfortable with, but the notes are professionally summarized in English or French, ready to be included in your 吃瓜不打烊 reports.

Get the most out of Video Summaries

To get the best results, be sure to follow these best practices:

  • Speak clearly: Enunciate words and avoid rushing through descriptions.
  • Be descriptive: Describe the room you are in and what you see, not just what you鈥檙e doing. Include as much detail as possible.
  • Minimize background noise: Record in quieter environments when possible and avoid overlapping conversations.
  • Stay relevant: Focus on restoration-related observations and avoid off-topic commentary.
  • Review before you use: AI can make mistakes, always review the generated summary carefully before turning it into a note.

Try out Video Summaries now

Video Summaries is the latest tool in the 吃瓜不打烊 AI tool belt to help you document better and faster in the field.

This feature is now live in-app and free to use as part of every 吃瓜不打烊 field documentation subscription. Try it out鈥攖ake a video as you normally would, narrate what you鈥檙e seeing, and generate your summary.

Not yet an 吃瓜不打烊 customer? Start a free trial today and get access to 14 days of the full 吃瓜不打烊 field documentation platform, 吃瓜不打烊 AI features, and 5 free Floor Plans.

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Faster, more accurate mitigation scoping is here /resource/faster-more-accurate-mitigation-scoping-is-here/ Tue, 24 Mar 2026 00:34:27 +0000 /?p=4915 Faster, more accurate mitigation scoping is here If you鈥檝e ever … Continued

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2鈥4 minutes
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Faster, more accurate mitigation scoping is here

If you鈥檝e ever scoped a loss, you know the challenge. You walk the property, document everything, take photos, write notes鈥攁ll while you and your team are trying to stabilize the site. Then, you go back to the office hours later and try to piece together everything you saw, everything that needs doing, and all the little details in between.

Introducing 吃瓜不打烊 Scope, the first AI mitigation scoping tool that takes all the work you already do in 吃瓜不打烊 and transforms it into a review-ready scope鈥攁t any point in the restoration job.

Combined with our field documentation toolkit, 吃瓜不打烊 Scope helps you create faster estimates, capture missing line items, and have a smoother experience for everyone involved鈥攆rom techs to adjusters.


What 吃瓜不打烊 Scope brings to the table

Scope as you document

With Scope, field teams can build a detailed scope of work while they鈥檙e already documenting the job. As techs move through rooms, take photos, and record notes, they can also capture the affected materials, assemblies, and work required.

Instead of returning to the office and spending hours dumpster diving for all the information, you can click a button in 吃瓜不打烊 and a scope is created and ready to review in a couple of minutes. This means faster estimate creation and less mental energy drained.

Capture every detail the first time

Missing line items upfront is one of the biggest causes of supplements downstream. When documentation and scoping happen separately, it鈥檚 easy for important details to fall through the cracks.

吃瓜不打烊 Scope keeps everything connected. The scope is built alongside photos, notes, and room documentation so nothing gets lost. Teams can clearly capture what was affected, what work is needed, and the conditions on-site while they鈥檙e standing in the space.

Reduce supplements and rework

Every supplement adds time, headache, and administrative work. When scopes are incomplete or inconsistent, estimates bounce back and forth between contractors, adjusters, and office staff.

By creating a structured scope directly from field documentation, 吃瓜不打烊 Scope helps make sure your estimates start with the right information. That means fewer revisions, faster approvals, and less back-and-forth between teams.

Keep the entire team on the same page

When field teams and office staff work from different information sources, things slow down. 吃瓜不打烊 Scope keeps everyone working from the same source of truth.

Because scope information lives directly inside the job record, office teams can immediately see what was captured in the field. That makes it easier to review the job, finalize estimates, and move forward without chasing techs for clarification.

Built for restorers

Just like the rest of 吃瓜不打烊, Scope is purpose-built for how restoration projects actually happen:

  • Scope is captured directly alongside job documentation
  • Field teams can build structured scopes while on-site
  • Office teams can quickly turn scope data into estimates
  • Reduced missed items and costly supplements
  • Keeps field documentation and estimating connected

Get started with 吃瓜不打烊 Scope in-app today

Starting March 18th, 吃瓜不打烊 Scope is available to all 吃瓜不打烊 users.

If your team already uses 吃瓜不打烊 for documentation, adding Scope is a natural next step. Your technicians can start capturing structured scopes in the field immediately鈥攈elping your business create faster estimates, stay on the same page across teams, reduce supplements, and keep jobs moving forward.

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Track job progress with events & milestones in 吃瓜不打烊 /resource/track-job-progress-with-events-milestones-in-encircle/ Mon, 16 Mar 2026 14:45:44 +0000 /?p=2758 Track job progress with events & milestones in 吃瓜不打烊 Events … Continued

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3鈥4 minutes

Track job progress with events & milestones in 吃瓜不打烊

Events & Milestones in 吃瓜不打烊 lets restoration contractors easily document when key job events occur, creating a clear job timeline that improves communication and reporting. Teams can quickly show what work was done, when it happened, and how the job is progressing鈥攁ll within 吃瓜不打烊.

Introduction

As a restoration contractor, your performance is often measured by action鈥攚hen key events on a job are completed and how quickly you get the job done. But too often those dates live in emails, sticky notes, or someone鈥檚 head. That slows down communication, creates confusion, and makes it harder to show the true story of the progress of a job.

With Job Events & Milestones, 吃瓜不打烊 now makes it super simple to document, see and report on the timeline of a job. By recording the dates of core job events, you鈥檒l gain a clear timeline of work completed鈥攊mproving communication with your team, customers and adjusters, while adding another layer of professionalism to your documentation.

Track job progress with confidence

With 吃瓜不打烊, you can now document when key job events happen with date and time stamps and include those events in your reports. Clearly document and report on progress, right alongside your photos, notes, moisture readings, etc. Quickly see how a job is moving forward in the job timeline.

Improve communication & professionalism

Everyone involved in a property wants to know the same thing: Where are we at with this job?

  • Include important dates in  to show exactly when work was performed.
  • Quickly access a visual summary of the work that has been completed to date.

Centralize all of your job information

No more digging through emails or notes to confirm dates.

  • Milestone details are available on every screen in the claim, so you never lose track of progress.
  • The job timeline is always visible in 吃瓜不打烊鈥攐n both web and mobile.

What makes 吃瓜不打烊 different?

Other platforms track tasks. 吃瓜不打烊 ties progress directly to your field documentation:

  • Proof of damage.听罢丑别听photos, videos, 360s听,听notes听,听floor plans, and聽moisture readings聽that tell the story of what happened to the property
  • Proof of work. The documentation shows what you did throughout the job to get the property back to pre-loss condition.
  • Proof of performance. Capturing when job events occurred to showcase your performance.

And because progress tracking lives right inside 吃瓜不打烊:

  • It鈥檚 always accessible on web or mobile鈥攏ever buried.
  • Anyone on your team can document when job events occurred, not just your office admin or Project Manager.
  • 滨迟鈥檚听report-ready, making it easy to add another level of detail to impress customers and adjusters.

Get started with Events & Milestones

Events & Milestones are available in your 吃瓜不打烊 account now. No setup required鈥攋ust update your app to start tracking job progress today.

Get complete and consistent field documentation everytime.

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吃瓜不打烊 takes documentation full-circle with 360掳 photo capture /resource/360-photos-encircle-documentation/ Mon, 16 Mar 2026 14:29:40 +0000 /?p=2752 吃瓜不打烊 takes documentation full-circle with 360掳 photo capture In restoration, … Continued

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5鈥8 minutes

吃瓜不打烊 takes documentation full-circle with 360掳 photo capture

In restoration, seeing is believing. From the moment you step on-site to the final walkthrough, capturing the full scope of work is essential for fast estimates and even faster approvals. But with so much to document, traditional photos don鈥檛 always tell the whole story.

吃瓜不打烊 is making it easier than ever to document every angle in an instant with 360掳 photo capture and viewing, powered by an integration with Ricoh Theta cameras.*

With a single tap, take complete room overview shots鈥攇iving remote estimators, reviewers and adjusters the context they need to make fast, confident decisions.

What are the benefits of 360掳 photos in 吃瓜不打烊?

1. Bring your entire documentation workflow under one roof

Photos, videos, notes, floor plans, and now 360掳 photos鈥攁ll automatically organized, labeled and accessible in one place. 吃瓜不打烊 also includes Hydro for moisture documentation and contents to inventory and pack out personal property. Everything you need to document, organize and report every must-know detail of a property loss, is in 吃瓜不打烊.

2. Capture every single detail

One click, full coverage. 360掳 photos eliminate blind spots and give you a complete room overview in one shot. This overview photo can not only cover your butt against claims of damage caused by your team, but can also make it easier for estimates to be done without the estimator being on site.

3. Save money on software

Document every job with precision鈥攚ithout breaking the bank. 吃瓜不打烊 includes 360掳 photos in your subscription, providing more documentation at no extra cost. By consolidating all of your documentation tools into one app, you avoid the expense of multiple single-point solutions. Choose a software that grows with your team, projects and ambitions from day one.

4. Have one simple tool for field teams

Juggling multiple apps slows you down. With 360掳 photo capture built right into 吃瓜不打烊, there鈥檚 no need to jump between apps, screens and risk documentation errors from having documentation all over the place. Take a 360掳 photo and stay on the same screen for close-up photos and a walkthrough video. Keep your workflow smooth, keep your team on the same page and your home screen clutter-free.

5. Use trusted technology

Ricoh Theta cameras make capturing 360掳 photos fast and easy鈥攅ven for first-time users. Just attach to a tripod, power on and connect to the 吃瓜不打烊 app. With dual lenses capturing 180掳 each, you get a full 360掳 image in one shot, and models like the THETA X and Z1 deliver impressive clarity with up to 60MP and 23MP resolution.

A 360掳 photo has become standard documentation on every restoration job. As the #1 photo documentation software, 吃瓜不打烊 gives you everything you need to capture every must-show detail of a property loss. Tell the full story, speed up approvals and help everyone make more informed decisions. It鈥檚 time to take your documentation full circle with 吃瓜不打烊.

*Supported Ricoh Theta models: THETA X, THETA Z1, THETA V, THETA SC, THETA S (firmware version 01.62 or later)

Get started with 360掳photos

Capture immersive, full-room documentation in seconds with 360掳 photos. Using a supported Ricoh THETA camera and the 吃瓜不打烊 mobile app, you can quickly connect, choose the right capture mode for the space, and add detailed visuals directly to rooms or notes 鈥 helping you document every angle with clarity and confidence.

Get complete and consistent field documentation everytime.

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吃瓜不打烊 + Tramex: Error-free moisture data is one click away /resource/encircle-tramex-moisture-readings/ Mon, 16 Mar 2026 13:54:56 +0000 /?p=2725 For restoration contractors handling water mitigation, capturing accurate, reliable moisture … Continued

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For restoration contractors handling water mitigation, capturing accurate, reliable moisture data in-the-moment is critical to tracking drying progress and making the right decisions. Accurate, reliable records of that moisture data is also critical to justify the work that was done 鈥 so you get paid in full.

At 吃瓜不打烊, we understand that water mitigation is complex enough. That鈥檚 why we鈥檝e built a moisture documentation tool to make the process of reporting to carriers and clients faster and easier. Our newest integration with Tramex takes it even further, enabling restoration professionals to instantly capture and record moisture content directly in 吃瓜不打烊 鈥 with zero manual input.

With a single click, all the material鈥檚 moisture data is automatically logged in 吃瓜不打烊 Hydro and applied to PDF reports, creating airtight records for adjusters and carriers. Best of all, there are no additional subscriptions or complicated setups 鈥 data flows directly from the Tramex Bluetooth庐 meter straight into 吃瓜不打烊. With faster, more accurate readings, documenting water mitigation has never been easier.

Absolute Accuracy

Field teams no longer need to risk errors from manual moisture readings or double-check numbers. With the Tramex Bluetooth meter, moisture and material temperature data flow directly from the meter screen into the 吃瓜不打烊 app.

And it doesn鈥檛 stop there. Technicians can also simply snap a photo of the Tramex meter displaying a reading 鈥 which will automatically and instantly pull the reading data into 吃瓜不打烊, while adding the visual record of the meter. Whether for compliance or carrier requirements, you鈥檒l have all the proof you need. With just one click, you get a photo, recorded moisture levels, and material temperature 鈥 all securely stored in 吃瓜不打烊. It鈥檚 the easiest, most reliable solution for modern moisture mitigation.

Rapid Readings

Recording field data can feel like a juggling act 鈥 balancing tools, meters, and your phone, sometimes all at once. But with 吃瓜不打烊 and Tramex, you only need one hand to get the job done. Just place the Tramex meter on the material, tap 鈥渢ake Bluetooth reading鈥 in the 吃瓜不打烊 app (or just take a photo of the meter), and moisture readings are instantly captured. No more awkward multi-tasking.

Once recorded, the data is stored and ready to be added to moisture reports right away, cutting down on hours of waiting for paper drying logs from the field. This helps teams work more efficiently, keeping everything moving smoothly from the field to the office, carriers, and homeowners.

Trusted Technology

Tramex meters are trusted by restoration teams of all sizes. Known for their durability and precision, they鈥檝e long been the go-to for tough water mitigation jobs. Now, paired with 吃瓜不打烊, they鈥檙e even more powerful.

With 吃瓜不打烊鈥檚 offline mode, the Tramex integration works anywhere 鈥 allowing field teams to capture moisture data even without internet access. Whether it鈥檚 a large-scale disaster or a routine job, this partnership delivers the reliable technology restoration professionals need.

The 5 simple steps to get error-free moisture data

  1. Ensure Bluetooth is enabled on your phone.
  2. In 吃瓜不打烊 Hydro, select your Tramex MEX5 or CME5 from the supported meters list.
  3. Place or hold the meter on the material (ensure your meter also has the Bluetooth setting turned on).
  4. Tap the “Take Bluetooth Reading”  button to connect your device and capture the reading.
  5. (Added Bonus) You can also just take a photo of the meter screen 鈥 your photo and readings get recorded instantly!

With this integration, 吃瓜不打烊 and Tramex are redefining how restoration contractors approach moisture data collection. Accurate, error-free readings are now just a click away, helping you save time, minimize back-and-forth with adjusters, and focus on what matters most: restoring properties and getting paid faster.

Get complete and consistent field documentation everytime.

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Changing the sketching game with 吃瓜不打烊 Floor Plan + Xactimate /resource/encircle-floor-plan-xactimate-sketching/ Sun, 15 Mar 2026 16:25:04 +0000 /?p=2370 Changing the sketching game with 吃瓜不打烊 Floor Plan + Xactimate … Continued

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3鈥4 minutes

Changing the sketching game with 吃瓜不打烊 Floor Plan + Xactimate

From property scan to Xactimate sketch in under 6 hours

For restoration contractors performing emergency mitigation, speed and accuracy in scoping the loss are critical to getting a homeowner on the path back to normal. Getting estimates in the hands of adjusters quickly will avoid delays in approvals and keep jobs moving smoothly.

Since launching Floor Plan two years ago, 吃瓜不打烊 鈥 restoration contractors鈥 preferred weapon of choice for field documentation, users have been able to save hours in the field, removing the need to measure and sketch by hand. And with the integration with Xactimate, those floor plans are turned into instant Xactimate sketches with a click of a button.

Fantastic floor plans

吃瓜不打烊 Floor Plan, combined with 吃瓜不打烊鈥檚 Xactimate integration speeds up the entire property claim cycle for everyone, reducing on-site inspection/scoping time from 2 hours to 15-20 minutes per property.

Anyone with a smartphone can capture an entire property in 5 minutes and get a 2D floor plan back in less than 6 hours. With a few clicks and a little bit of integration magic, that floor plan can be imported into Xactimate to automatically generate the property sketch, complete with reference areas to represent fixed features like cabinets, appliances, toilets, showers, tubs, fireplaces, columns, closet inserts etc.

Get estimates started on Day 1

Manually sketching a property is a time-consuming, error-prone process. Other digital solutions are either too complicated to use in the field, only usable for 1-2 rooms, or take too long to get the sketch returned.

With 吃瓜不打烊 Floor Plan, contractors can get professional sketches the same day, without ever lifting a pencil. A simple import into Xactimate automatically creates the sketch, allowing an accurate estimate to be started on the same day the scan was done on site. Click here to learn more about the advantages of starting estimates on Day 1.

Accurate estimates

Measurement inaccuracies in an estimate are a point of friction with adjusters, often leading to delays in approvals and payments for restorers. 吃瓜不打烊 Floor Plan uses advanced technology to capture properties with accurate dimensions, creating consistency and minimizing the risk of human error. Those accurate dimensions come right into Xactimate, making sure that every estimate is based on precise measurements of the property and reducing the risk of disputes down the line.

Properties of all shapes and sizes

Properties come in all shapes and sizes, with intricate layouts, angled walls, rooms within rooms, etc. This poses challenges not just for measuring and sketching by hand, but also for creating those property sketches within Xactimate. Using a simple video scan, 吃瓜不打烊 Floor Plan accurately captures any property up to 10,000 square feet, no matter how complex. And because the floor plan can be imported right into Xactimate, this saves estimators significant time and cognitive load, so they can get started on estimate line items faster. 

Collaboration and clarity

Property insurance claims involve many parties 鈥 contractors, adjusters, managed repair networks, property owners, and insurance companies. With 吃瓜不打烊 Floor Plan, there’s a clear, standardized, visual representation of the property and its dimensions. This gets everyone on the same page with the scope of work and the estimated costs from Day 1, creating a smoother, more collaborative, and more successful claim resolution.

3 steps to sketching success

Follow these 3 steps to generate automatic sketches in Xactimate:

  1.  (only needs to be done once)

These sketches will reflect the actual dimensions of the property, the features of the property, and give a solid foundation for refining and customizing the sketch as needed, making sure you can start your estimates on Day 1.

Get complete and consistent field documentation everytime.

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吃瓜不打烊 launches ‘Quick Add Equipment’ feature /resource/encircle-quick-add-equipment/ Sun, 15 Mar 2026 16:03:40 +0000 /?p=2348 吃瓜不打烊 launches ‘Quick Add Equipment’ feature Simplify your equipment You … Continued

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4鈥6 minutes

吃瓜不打烊 launches ‘Quick Add Equipment’ feature

Simplify your equipment

You asked; we heard you. Numerous Hydro users have requested a simpler way to log drying equipment on the job and for more variety in equipment types. That鈥檚 why we鈥檙e excited to announce the launch of Quick Add Equipment – designed to streamline equipment management and help you stay nimble in the field.

What鈥檚 new?

Lightning fast equipment placement
Field technicians can now add unregistered equipment to the job, instead of pulling from an inventory that鈥檚 managed back at the office by admin staff. No checking for unit availability, no assigning asset numbers, and no extra clicks. Quick Add makes your equipment log uncomplicated.

More equipment types
You can now place more equipment types like heaters, dryers, and anything else that you want to capture in your equipment log

Why is this important?

When you’re in the field, time is everything. Every minute spent trying to figure out how to register new equipment is a minute you could have spent focusing on the job at hand. 

If you鈥檙e onsite with a piece of equipment that鈥檚 not yet registered in your organization鈥檚 account, you no longer have to pause the workflow to figure out how to add it to the system. Simply place some generic units on the job and carry on.

With support for all equipment types, you can now create a more comprehensive equipment log for each job. Never miss an important item again!

How do I turn this on for my org?

You can toggle this feature on in your org settings under the Equipment tab. Here you鈥檒l see options for Quick Add and Inventory.

If you鈥檝e been using Hydro for a while, you鈥檙e probably already familiar with the Inventory method of equipment tracking. With this method, each unit is assigned a model and asset ID for tracking across claims. You can keep this feature enabled in addition to Quick Add if you like, though we recommend choosing just one method of equipment management for your sanity.

If you just want simple, no-frills equipment management for your field teams, you can disable your inventory and switch to Quick Add only. Going forward, your field staff will not be prompted to select equipment from your inventory list by brand, model, and asset number.

This change will not impact any previous or in-progress jobs. In other words, if you have inventory on jobs already, those units will not be removed from the job or deleted from your inventory when you toggle it off. If you re-enable Inventory at some point down the road, your equipment list will come right back as it was.

*Note that both methods of equipment placement will work with our equipment calculator. You鈥檒l still be able to enter pint capacity for dehu鈥檚 added via Quick Add.

Screenshot of 吃瓜不打烊 interface where admins enable Quick Add Equipment.

I need help rolling this out to my team!

Share  with them to train them up on the new process. They’ll get the hang of it after doing it once or twice!

As always, if you have any questions for us, feel free to reach out to your customer success manager or to our support team at support@encircleapp.com.

Get complete and consistent field documentation everytime.

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