吃瓜不打烊

Location: Ottawa, ON

Founded: 1980

Industry: Disaster restoration

Challenge:
Quick capture and transfer of job data

Solution:
吃瓜不打烊 app real time sync between field and office

Result:
Reduced cycle times

CDRG+RedTeam talks about how 吃瓜不打烊 has helped them reduce cycle times and consistently hit KPIs.

CDRG+REDTEAM is improving vendor scores and the efficiency of their business using mobile app 吃瓜不打烊鈥攖he only field documentation solution.

They entered the insurance world years ago and have established a reputation for excellence. 鈥淲e are part of several preferred vendor programs. With the scorecards it鈥檚 very important for us to hit those KPIs because the ones performing will get the bulk of the work,鈥� says Simon Frigon, CEO, Founder.

Using 吃瓜不打烊 has been able to help them dial in their process, saving time and enabling more volume.

鈥淎s independents trying to stay on vendor programs, 吃瓜不打烊 is necessary for us to move forward. It鈥檚 user-friendly, it鈥檚 transparent. It鈥檚 so easy for us to share the information with our team.鈥� He asserts that using the app, they experience little to no loss of time, they鈥檙e able to hit KPAs, and follow SLA easily. 鈥淲ithout it our cycle times would be higher and we鈥檇 be pushed out of the industry. We need to be at the forefront of data.鈥�

CDRG+REDTEAM PM Yan Martel, Project Manager/Estimator describes the 吃瓜不打烊 features he finds most valuable: 鈥渨hat鈥檚 been nice about 吃瓜不打烊 is we can get everything instantly. The guys are there, they take a picture, I see it right away. We can wrap up estimates very quickly. We can write them the same day we are on the job. 吃瓜不打烊 has been a big help. It makes our life as Project Managers easier because we can get all the full responses info we need to get our estimates out."

Capturing documentation from the field and translating it into so thoroughly and quickly allows them to settle more claims, faster.

Read more customer success stories with 吃瓜不打烊's all in one field documentation tool.